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0 Responses to TO WHOM IT MAY CONCERN – SNUGGIES – “BEWARE OF GREEKS BEARING GIFTS” (ISSUE 267)

  1. Be careful, Anne. That is actually a subscription that auto renews so you’ll want to make sure that it is indeed cancelled.

  2. Thank you for writing about your experience. This is how “word of mouth” is supposed to work. A company does bad things and people let others know.

  3. Joe Buczek says:

    Dear Anne,

    I hardly ever use periodic bank EFTs any more. If you use electronic
    bill payment for regular bills, like mortgage, these can be handy
    because you set them up and they get paid every month saving you lots
    of time, stamps, etc. Or so it would seem…

    I was using an auto payment system 20 something years ago when I sold
    my house and moved. Since I couldn’t be sure when the house would
    finally sell, I thought it made sense to do this. However, I got a
    call from my realtor saying the house had sold, and it closed the day
    before the date my auto payment was set to be made. I had moved from
    the east coast to the west coast, so by the time I got the message,
    banks on the east coast were already closed for the day, and it was a
    Friday. I thought I’d clear it all up on Monday.

    I called the bank and was told that they could not issue a “stop” on
    my payment because my mortgage payment had been bundled up with about
    1000 others being sent in a single check to the same mortgage company.
    Stopping that payment would stop all 1000 mortgage payments, so they
    weren’t about to do that. They referred me to the mortgage company.
    After a week of phone calls trying to explain to “customer service
    operators” that I was the previous owner of the house and had
    erroneously paid them for a month’s mortgage, I was told, by them(!),
    to try to get my money from the new owners of the house!! I ended up
    phoning the office of the president of the mortgage company and
    sending a registered letter, explaining the whole thing. I got a check
    via FedEx two business days later.

    So, in the end, I did get my money back, but it took hours upon hours
    of fruitless phone calls, dealing with low level (non-decision making)
    bureaucrats before my giving up and going to the top. At least this
    was a publicly traded company and I could find out who the legal
    officers were. But I vowed to never again use a bank auto payment for
    anything the size of a mortgage payment. The advantage of a paper
    check is that you are in control of it, and if you are cheated, you
    can issue a stop payment. If you use EFT for bill payment, you lose a
    great deal of control you would normally have over how things work.

    As for your experience with the $149 ripoff and the $8 “refund check”,
    I am not the least bit surprised. I mean, with Enron, Madoff, and the
    Federal Reserve, why shouldn’t we expect every contact to be an
    attempt to fleece us? Caveat emptor.

    Regards.
    –Joe Buczek

  4. jh says:

    THIS SCAM IS GETTING ME 14.99 A MONTH SINCE MARCH AND I CANT GET BANK OR GREAT FUN TO STOP BILLING IM GOING TO CLOSE 20 PLUS YEAR BANK ACCOUNT WITH WACHOVIA OR FARGO OVER THIS .
    I NEVER CASHED A COUPON OR AUTHORIZED ANY RECURRING.
    GOOD POST PASS AROUND AND CHECK YOUR ACCOUNT MANY TIMES AMONTH.
    JH HUDSON

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